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Citra Samudra Konsultan was established in 2006. The company focuses on providing training services in management consulting and human resources.

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IT Infrastructure Library (ITIL)
IT Infrastructure Library (ITIL)
Category:
IT
Description

ITIL merupakan best practice dalam mengelola teknologi informasi berbasis layanan. ITIL memberikan deskripsi mengenai praktik layanan teknologi Informasi pada suatu organisasi . ITIL mencakup semua aktivitas dan teknik manajemen yang digunakan untuk memberikan layanan teknologi informasi kepada pelanggan. Kegiatannya meliputi perencanaan, perancangan, pengoperasian, dan pengendalian layanan TI.

 

Course Objective :

  • Introduction to ITIL
  • Key Concept of Service Management
  • The Four Dimension of Service Management
  • The ITIL Service Value System
  • ITIL Management Practices

TRAINING

Citra Samudra Konsultan was established in 2006. The company focuses on providing training services in management consulting and human resources.

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